DELIVERY POLICY (International Shipping)
We provide international shipping, and the Terms & Conditions are applicable worldwide excluding, Malaysia and Singapore.
At the time of delivery, you may be required to validate the delivery of your order by signing with the delivery personnel. The receiver is responsible for inspecting the packing of the parcel to ensure the seal is not damaged or opened before signing for the parcel. Please check thoroughly the contents of the parcel if the seal is found broken. You may refuse to sign for the parcel if there is any damaged or missing item(s).
If there is no one home to receive your order, please log in to your account or the carrier website to track the status of your shipment. Should the delivery of your order be unsuccessful after multiple attempts, or failure to retrieve your order at any nearby location as stated by the carrier, your order may risk being disposed of after the stipulated time given. Therefore, no refund will be granted.
We will only deliver to one delivery address per order. If you would like to deliver to multiple addresses, please place your order separately for each unique address.